The hotline responds to reports of alleged abuse, neglect or financial exploitation of people age 60 or older and other eligible adults ages 18 to 59. The program provides investigation, intervention and follow-up services to victims.

The program stresses that mentally competent adults have the right to make their own decisions.

You also may call the hotline when a senior is in a dangerous situation because of self-neglect.

Reports of abuse, neglect or other complaints regarding long-term care facilities are also registered at the Elder Abuse and Neglect Hotline.

The hotline operates 24 hours a day, 365 days a year and is staffed by 13 social service workers.