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MEAAA Organizational Review 2009

 

B. Annual area plan goals for past two years

C. Fiscal accountability and funding

D. Role of the board as a whole

E. Role of individual board members

F. Internal communications

G. Assessment of agency progress toward goals of previous two years comparing accomplishments with planned goals

H. Update or adjust goals if needed for the next two years



A. Vision and goals

 

MEAAA's vision is for seniors and their caregivers to live satisfying, productive lives with health, honor and dignity. We accomplish this through our mission of "assisting adults through the journey of aging," and by providing, caring and connecting.

 

B. Annual area plan goals for past two years

 

2008 Area Plan Goals

  • Provide service to older individual with a special emphasis on those with special social and/or economic need in North St. Louis County and low-income individuals residing in rural areas
  • Review operations for efficiency and effectiveness in the senior center department and implement needed changes
  • Increase door-to-door transportation for frail 60+ clients
  • Help Medicare beneficiaries over age 60 understand and enroll in the Medicare Part D prescription drug plan, Missouri RX Plan and Social Security extra help progams
  • Expand case management services for older adults and their caregivers
  • Enhance agency disaster planning and preparedness
  • Increase mental health awareness and education in 60+ population
  • Improve awareness of Medicare benefits and prevent fraud Senior Medicare Patrol (SMP, formerly SORT) program volunteers

 

2009 Area Plan Goals

 

Continue with the above for a second year and add:

  • Increase Medicaid meals
  • Provide monthly community education sessions on topics such as falls prevention, weather safety and emergency preparedness.

 

C. Fiscal accountability and funding

 

Audits for both 2007 and 2008 were clean and unqualified. In addition, an audit by the State of Missouri Auditor's office completed October 2008, verified there were no major problems with the agency's fiscal accountability and funding.

 

D. Role of the board as a whole

 

The board is the governing body of MEAAA and meets on a regular basis to review financial reports, budget changes, and to make policy and procedures changes.

 

E. Role of individual board members

 

In addition to attending the regular board meetings, individual board members serve on various committees that meet during the year, respond to advocacy issues during the year, attend functions to represent MEAAA and attend functions at the senior centers.

 

F. Internal communications

 

Board members receive frequent updates on the budget status and notices on any event or legislative action which involves or affects the agency. Staff members receive information through regular meetings and e-mail updates or other written communications.

 

G. Assessment of agency progress toward goals of previous two years comparing accomplishments with planned goals

 

Goal 1: Increasing services for North St. Louis County seniors and for low- income seniors

 

North St. Louis County Center Meals North of Highway 40

    

2007

2008

2009

Bridgeton

33,585

40,617

38,220

Jennings

25,765

33,569

15,209

Northside

27,730

50,899

57,532

North County Senior Towne

561

16,744

 32,122

Ochs

29,559

70,140

66,649

Pope John Paul

3,768

2,255

5,053

St. Jane

0

25,148

32,099

Total Meals

120,968

239,372

246,884

 

Work is progressing on the aging resource center in North County Senior Towne to provide additional services to that area.


 

Rural Areas

Including Gerald, Sullivan, Wentzville, DeSoto, Quad-Cities

 

2007

2008

2009

Gerald

12,675

11,188

11,213

Sullivan

21,481

25,025

24,220

Wentzville

25,184

24,261

24,816

DeSoto

27,411

32,722

30,160

Quad Cities

35,761

35,162

33,402

Totals

122,512

128,358

123,811

 

Total Meals Served

FY 2007

FY 2008

FY 2009

833,219

934,053

919,490 (not final audited number)

 

Home-delivered meals increased slightly in 2009, but congregate meals have declined at almost every MEAAA senior center.

 

2009 Medicaid meals and revenue increased from 29,934 meals and $101,105 in 2008 to 41,155 meals and $ 221,000 in 2009

 

 

Goal 2: Operations of Senior Center Dept.

 

Center Personnel Costs

2007 

2008

2009

$2,539,340

$2,419,326

$2,516,310

 

In 2008, several centers were moved from on-site cooking to catering reducing the number of staff. 

 

In 2009, approximately 25 percent of the area supervisor's time was moved from administration to the senior center when they are filling in for senior center administrators at the various senior centers, which helped produce a reduction of $66,406 in central office administration personnel costs. Also reflected in 2009 are upgrades in senior center staff positions and a wage increase.

 


Goal 3:  Increase Door to Door Transportation

 

Transportation Units

 

2007

2008

2009

Assisted

1,828

1,441

1,660

Regular

82,304

81,179

85,016

 

Jefferson County medical/essential shopping transportation has been transitioned to case managed transportation which has reduced the cost and number of units. MEAAA transportation is considered the last resort after exhausting other resources. MEAAA is participating in a pilot transportation project in Jefferson County which will make additional group transportation services available.

 


Goal 4: Assist 60+ Persons with enrolling in Medicare Programs, MoRx, Social Security Extra Help

 

Number Enrolled

2007

2008

2009

215

366

1,453

 


Goal 5: Expand Case Management for Caregivers and Seniors living alone

 

Units Provided

2007

2008

2009

3,763

3,377

3,413

 


Goal 6: Enhance Agency Disaster Preparedness and Planning

 

2008  Emergency Operations Commission Planning Meetings

          CERT Training for 3 staff members

 

2009  Ready in 3 brochure distributed to senior centers and home- delivered clients. Staff education on agency plan           

 


Goal 7: Increase Mental Health Awareness

 

2008  Adult Protective Services Training for I&A and SCA staff

 

2009  Provided MEAAA information to Mental Health Providers and listing of Mental Health resources in MAIN (Missouri Aging Information Network - www.moaging.com)

 


Goal 8: Increase knowledge of Medicare benefits and prevent fraud

 

2007  249 persons served

 

2008  200 persons (new staff member trained 3/20/08)

 

2009  902 persons received one on one counseling

 

116 persons reached through health fairs, presentations and an article in Aging Matters (MEAAA's newsletter)     

 


Goal 9: Provide monthly programs on topics of interest to seniors

 

2009  173 center visits by information and assistance staff in Jefferson Franklin, St. Louis and St. Charles providing information on various topics such as heat awareness, flu shots benefits, cold weather tips, falls prevention, etc. St. Louis County senior centers received information

 

H. Update or adjust goals if needed for the next two years

 

Efforts will continue to increase resources for services, streamline operations, increase community support, expand case management services, and streamline transportation services. An additional Aging Resource Center will be opened in St. Peters Senior Center. The goal is to have a resource center in each county. Jefferson and Franklin counties will be evaluated for the appropriate location. Affordable senior center locations which will help increase congregate participation are also under consideration.

 

We will continue to work on the mental health awareness working with Dept. of Health and Senior Services (DHSS) resources and Dept. of Mental Health (DMH). The evidence-based Healthy IDEAS program to address depression in older adults is under review.

 

In FY 2010 providing information on diabetes awareness has been added as a goal.

 
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